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Frequently Asked Questions
General & Brand Information
Sleeping Plaza is a luxury mattress and bedroom furniture boutique specializing in high-end sleep solutions. Since 2016, we have partnered with Prime Selected Products (PSP) to provide personalized sleeping experiences through expert sleep consultants and world-renowned international brands.
We offer a curated selection of the world’s most prestigious sleep and bath brands, including:
- Mattresses & Beds: Auping, Technogel, Treca Paris, Tempur, and Vitazzi.
- Bedding & Linens: Frette, Brinkhaus, Dea, Amalia Home Collection, and Muir.
- Recliners: IMG Comfort.
We have a physical presence across the Middle East with showrooms in:
- Dubai, UAE: Located at Um Al Sheif, SZR, Exit 41 (Valet parking available).
- Riyadh, Saudi Arabia
- Beirut, Lebanon
- Amman, Jordan
Shipping & Delivery
For items currently in stock, we aim to deliver within 3 business days from the date of order confirmation.
No. To ensure the highest standards of care for our luxury products, all deliveries are handled by our in-house delivery team. This allows us to maintain full control over the handling and setup of your items.
Sleeping Plaza offers free shipping on all orders within our standard delivery areas. If you require expedited or special delivery services, additional charges may apply and will be communicated during checkout.
Shopping & Orders
es! You can get 10% off your first order by subscribing to our newsletter. After subscribing, check your email for the unique discount code.
Absolutely. In addition to beds and mattresses, we offer a comprehensive "Bed & Bath" section featuring:
- Bath: Robes, towels, slippers, and mats.
- Bedding: Duvet covers, silk pillowcases, throws, and protectors.
- Accessories: Travel pillows, eye masks, and specialized toppers.
You can reach our UAE team via:
- Phone: +971 4 323 1099 or +971 50 939 1099
- Email: cs.ae@sleepingplaza.com
- Whatsapp Chat: Link available on every page of our website.
Policies & Support
If you are unavailable at the time of delivery, our team will attempt to contact you to rearrange a suitable time. Please note that if we cannot reach you, the package may be held at our distribution center and redelivery charges may apply.
Yes, we offer warranties on our products (such as mattresses and bed bases). Specific warranty terms vary by brand and product type; please refer to the "Warranties" link at the bottom of our website or contact a sleep consultant for details on a specific item.